Remote Customer Growth & Relations Coordinator

SCG Connected; United States; Vor Ort; USD 38.000 - 47.000; Vollzeit

Benefits dieser Stelle

25 Days Holiday

Birthday Day Off

Cycle to Work Scheme

Annual Salary Review

Pension Scheme

Zusammenfassung

SCG Connected is seeking a Customer Relationship Coordinator to support and grow a portfolio of accounts remotely. You will collaborate with Customer Relationship Managers to drive retention and revenue growth while coordinating proactive outreach campaigns.

The role emphasizes relationship-building, strong administration, and cross-team collaboration across Sales Support and Customer Success to maximise product value.

Qualifikationen

• Experience with CRM and business systems (HubSpot/Confluence preferred).
• Strong organisational and multi-tasking abilities.
• Comfortable communicating with customers and colleagues by phone, email and meetings.

Aufgaben

• Manage customer accounts remotely from a commercial perspective across Scotland and Northern Ireland.
• Support retention, contract renewals and revenue growth.
• Deliver proactive customer outreach campaigns with CRMs and Sales Support teams.

Kenntnisse

Full Driving Licence

CRM experience

CRM tools

Strong organisational skills

Team collaboration

Excellent communication

Career development mindset

Tools

HubSpot

Confluence

Jobbeschreibung

SCG Connected is seeking a Customer Relationship Coordinator to support and grow a portfolio of accounts remotely. You will collaborate with Customer Relationship Managers to drive retention and revenue growth while coordinating proactive outreach campaigns.

The role emphasizes relationship-building, strong administration, and cross-team collaboration across Sales Support and Customer Success to maximise product value.