Remote Customer Experience Specialist for Impact

Quince; Orlando (FL); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Up to $1,000/month performance bonus

Medical, dental, vision, and more

Referral bonuses up to $1,000

Job summary

Quince is seeking a Customer Experience Specialist in Orlando to enhance customer satisfaction through exceptional service across chat, email, and phone. You will resolve issues empathetically and contribute insights for improvements. The position requires a high school diploma and 2 years of customer service experience. Offering competitive pay starting at $21/hour with opportunities for bonuses, medical benefits, and career growth in a supportive environment.

Qualifications

• Minimum 2 years of customer service experience.
• Proven ability to build relationships remotely.
• Reliable quiet workspace with high-speed internet.

Responsibilities

• Own each customer interaction from start to finish.
• Resolve issues with empathy and care.
• Share insights to improve customer experience.

Skills

Customer relationship building

Issue resolution

Digital tool proficiency

Empathy

Adaptability

Education

High School diploma or GED

Tools

Customer service tools

Job description

Quince is seeking a Customer Experience Specialist in Orlando to enhance customer satisfaction through exceptional service across chat, email, and phone. You will resolve issues empathetically and contribute insights for improvements. The position requires a high school diploma and 2 years of customer service experience. Offering competitive pay starting at $21/hour with opportunities for bonuses, medical benefits, and career growth in a supportive environment.