Remote Travel Concierge and Client Experience Specialist

Hellosunshinetravels; Kissimmee (FL); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Access to travel discounts

Flexible work-from-home schedule

Growth opportunities

Performance bonuses

Job summary

A travel company in Kissimmee, Florida is looking for an enthusiastic Customer Service Representative to join their travel team. You will provide exceptional service to clients, managing inquiries and bookings through various communication channels. Ideal candidates are organized and possess strong communication skills. This role offers flexibility with a remote work option, full training, and access to travel discounts. Growth opportunities and performance bonuses are included.

Qualifications

• Customer service or hospitality experience preferred, especially in the travel industry.
• Comfortable working remotely and managing multiple clients.
• Proficient in using online tools and booking platforms.

Responsibilities

• Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings.
• Provide quotes, itineraries, and travel recommendations based on client preferences.
• Handle changes, cancellations, and special requests with professionalism.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Attention to detail

Thorough understanding of travel logistics

Job description

A travel company in Kissimmee, Florida is looking for an enthusiastic Customer Service Representative to join their travel team. You will provide exceptional service to clients, managing inquiries and bookings through various communication channels. Ideal candidates are organized and possess strong communication skills. This role offers flexibility with a remote work option, full training, and access to travel discounts. Growth opportunities and performance bonuses are included.