Remote Customer Experience Specialist

Rentokil North America; Sacramento, Northern (CA, KY); Hybrid; USD 23,000 - 41,000; Full time

Benefits offered by this job

Benefits from Day 1

Job summary

Rentokil North America is seeking a Customer Service Representative to support customers from a remote-capable Sacramento location on a full-time basis. You will handle calls, input orders and shipments, and assist with backorder fulfilment while maintaining accurate records and timely responses.

The role emphasizes strong communication, multitasking, and attention to detail, with day-one benefits and ongoing training to enhance product knowledge and service quality.

Qualifications

• 1-2 years of hands-on customer support experience.
• Ability to communicate effectively at all levels within the organization.
• Strong listening and communication skills.

Responsibilities

• Answer Customer Calls, provide appropriate assistance.
• Input Orders through System and Input Drop shipments.
• Identify backorders and assist with immediate fulfilment.
• Provide all customers with order confirmations and tracking details.
• Assist Customer Service Manager with special projects.

Skills

Customer service

Communication

Multitasking

Attention to detail

Google Suite

Education

High School Diploma

Tools

Google Suite

Order management system

Job description

Rentokil North America is seeking a Customer Service Representative to support customers from a remote-capable Sacramento location on a full-time basis. You will handle calls, input orders and shipments, and assist with backorder fulfilment while maintaining accurate records and timely responses.

The role emphasizes strong communication, multitasking, and attention to detail, with day-one benefits and ongoing training to enhance product knowledge and service quality.