Remote Customer Experience Specialist

ACC Premiere, LLC.; Pennsylvania; Remote; USD 16,000 - 17,000; Full time

Benefits offered by this job

Equipment Provided

Paid Training

Remote work environment

Job summary

ACC Premiere, LLC. is seeking a remote Customer Service Representative to support multiple brands via phone, social media, live chat, and email from a home office. The role requires strong communication skills, problem solving, and the ability to maintain accurate records while delivering friendly service.

Training is provided, equipment is supplied, and a supportive, employee-centric culture promotes from within. The position offers a fully remote setup with strict schedule adherence.

Qualifications

• Minimum of 2 years customer service experience in a call center environment.
• Experience supporting brand products and services.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Document and update customer records based on interactions.
• Maintain a knowledge base of the evolving products and services.
• Increase customer retention by solving problems.
• Handle numerous inquiries promptly, accurately, and efficiently.

Skills

Customer service

Call center

Data entry

Written & verbal communication

Education

High school diploma

Tools

CRM

ACD Tools

Job description

ACC Premiere, LLC. is seeking a remote Customer Service Representative to support multiple brands via phone, social media, live chat, and email from a home office. The role requires strong communication skills, problem solving, and the ability to maintain accurate records while delivering friendly service.

Training is provided, equipment is supplied, and a supportive, employee-centric culture promotes from within. The position offers a fully remote setup with strict schedule adherence.