Remote Customer Experience Specialist

Pho Prime, LLC; Nebraska City (NE); On-site; USD 18,184 - 25,898; Part time

Job summary

Omaha Steaks is looking for dedicated customer service representatives to provide high-level customer support from their homes in Nebraska. Roles include assisting with customer inquiries and handling orders through email and chat. The position offers $16.00/hour with flexible scheduling between 12-28 hours weekly, and all agents must work weekends. Technical requirements include a personal PC, high-speed internet, and specific software specifications. Military veterans are encouraged to apply.

Qualifications

• Must have excellent verbal communication skills.
• Must be a resident of Nebraska, as the position is remote.
• Must have experience with customer service or sales.

Responsibilities

• Provide customer service for sales and inquiries.
• Assist with customer orders and answer product questions.
• Research and resolve service complaints via email and chat.

Skills

Customer service

Sales inquiry handling

Problem-solving

Tools

PC

Microsoft Windows 10 or 11

High-speed internet

Approved headset

Job description

Omaha Steaks is looking for dedicated customer service representatives to provide high-level customer support from their homes in Nebraska. Roles include assisting with customer inquiries and handling orders through email and chat. The position offers $16.00/hour with flexible scheduling between 12-28 hours weekly, and all agents must work weekends. Technical requirements include a personal PC, high-speed internet, and specific software specifications. Military veterans are encouraged to apply.