Part-Time Call Center Representative - Texas

Pho Prime, LLC; Houston (TX); On-site; USD 22,041; Part time

Job summary

Pho Prime, LLC is looking for a Part-Time Call Center Representative based in Texas. The role involves providing high-level customer service by assisting customers with orders and inquiries. Candidates must have a personal PC with Windows 10 or 11, minimum 8GB RAM, and high-speed internet. The position offers $16.00/hour and requires evening weekend shifts. Military veterans and their spouses are encouraged to apply. Join us at Pho Prime to grow your career with a supportive team.

Qualifications

• Must provide high-level customer service.
• Must have a PC less than 5 years old and internet service.
• Must be able to work required weekend shifts.

Responsibilities

• Handle sales and service inquiries from customers.
• Assist customers with orders and resolve complaints.
• Research and respond to inquiries via email and chat.

Skills

High-level customer service

Communication skills

Problem-solving

Tools

PC with Windows 10 or 11

High-speed internet

Approved headset

Job description

Part‑Time Call Center Representative - Texas Address Houston, TX, 77024, US Compensation $16.00/hour

*** IF YOU ARE NOT IN AN APPROVED STATE, YOUR APPLICATION WILL NOT BE REVIEWED ***

Are you ready to grow your career with an iconic American brand?

At Omaha Steaks, you're not just starting a job — you'll have the chance to build a rewarding path forward. We’re looking for passionate individuals who are ready to grow with us and make a meaningful impact. We believe in recognizing and rewarding great work, which is why we offer opportunities to increase your pay as you grow your skills, expand your expertise, and contribute to our customer‑first mission.

If you're driven to deliver outstanding service and want to be part of a team that values and supports your growth, this is your opportunity to thrive!

Job Summary

Provides high-level customer service by interacting with customers to handle sales and service inquiries. This position will be responsible for assisting with customer orders and answering questions about products and marketing offers. This position will also be responsible for researching and resolving service complaints, including email and chat.

Pay

$16.00/hour

Location

Remote, must live in Texas.

Scheduling Requirements

• A weekend shift (Saturday and/or Sunday) is required for all agents.
• If extra hours are offered, you’re welcome to pick up extra hours at any time.
• Scheduled hours between 12-28 hours a week.
• Overtime is not available unless specifically offered.
• All times for Omaha Steaks are listed in Central Standard Time.
• Your chosen schedule will be a block schedule.
• You will work the same shift time on all days selected to work.
• You will select your schedule on day one of training.

Computer Requirements

• Must have your own PC.
• Must be less than 5 years old and runningMicrosoft Windows10 or 11 (Windows7, Windows8, MAC OS, and Chrome OS are not supportedor allowed).
• Must have high-speed internet service (10 Mbps download and 2 Mbps upload).
• Minimum GB on RAM is 8GB.
• An approved headset will be required.
• Must have computer and virus protection.
• Must have anti-virus installed and up-to-date (Windows 10 and or 11 built-in security center antivirus and/or 3rd party antivirus are supported).

Special Note

• Military veterans and their spouses are encouraged to apply.

Our Commitment to Equal Opportunity & Your Privacy

EEO Statement

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.