Part-Time Call Center Representative - Nebraska

Pho Prime, LLC; Nebraska City (NE); On-site; USD 18,184 - 25,898; Part time

Job summary

Omaha Steaks is looking for dedicated customer service representatives to provide high-level customer support from their homes in Nebraska. Roles include assisting with customer inquiries and handling orders through email and chat. The position offers $16.00/hour with flexible scheduling between 12-28 hours weekly, and all agents must work weekends. Technical requirements include a personal PC, high-speed internet, and specific software specifications. Military veterans are encouraged to apply.

Qualifications

• Must have excellent verbal communication skills.
• Must be a resident of Nebraska, as the position is remote.
• Must have experience with customer service or sales.

Responsibilities

• Provide customer service for sales and inquiries.
• Assist with customer orders and answer product questions.
• Research and resolve service complaints via email and chat.

Skills

Customer service

Sales inquiry handling

Problem-solving

Tools

PC

Microsoft Windows 10 or 11

High-speed internet

Approved headset

Job description

Compensation $16.00/hour

Description

*** IF YOU ARE NOT IN AN APPROVED STATE, YOUR APPLICATION WILL NOT BE REVIEWED ***

Are you ready to grow your career with an iconic American brand?

At Omaha Steaks, you're not just starting a job — you'll have the chance to build a rewarding path forward. We’re looking for passionate individuals who are ready to grow with us and make a meaningful impact. We believe in recognizing and rewarding great work, which is why we offer opportunities to increase your pay as you grow your skills, expand your expertise, and contribute to our customer-first mission.

If you're driven to deliver outstanding service and want to be part of a team that values and supports your growth, this is your opportunity to thrive!

Job Summary

Provides high-level customer service by interacting with customers to handle sales and service inquiries. This position will be responsible for assisting with customer orders and answering questions about products and marketing offers. This position will also be responsible for researching and resolving service complaints, including email and chat.

Pay

16.00/hour

Location

Remote, must live in NE

Scheduling Requirements

• Weekend shift (Saturday and/or Sunday) is required for all agents.
• If extra hours are offered, you’re welcome to pick up extra hours at any time.
• Scheduled hours between 12-28 hours a week.
• Overtime is not available unless specifically offered.
• All times for Omaha Steaks are listed in Central Standard Time.
• Your chosen schedule will be a block schedule.
• You will work the same shift time on all days selected to work.
• You will select your schedule on day one of training.

Computer Requirements

• Must have your own PC.
• Must be less than 5 years old and running Microsoft Windows 10 or 11 (Windows 7, Windows 8, MAC OS, and Chrome OS are not supported or allowed).
• Must have high-speed internet service (10 Mbps download and 2 Mbps upload).
• Minimum 8 GB on RAM.
• An approved headset will be required.
• Must have computer and virus protection.
• Must have anti-virus installed and up-to-date (Windows 10 or 11 built-in security center antivirus and/or 3rd party antivirus are supported).

Special Note

• Military veterans and their spouses are encouraged to apply.

Our Commitment to Equal Opportunity & Your Privacy

EEO Statement

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.