Remote Customer Experience Coordinator

Traveling with Tasha; United States; Teletrabalho; USD 28 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible remote schedule

Training and mentorship

Supportive team environment

Growth in travel planning

Performance-based earning potential

Resumo da oferta

Traveling with Tasha is seeking a Remote Customer Experience Coordinator to support clients in planning and organizing travel. This position offers flexible, remote work and independence as your primary point of contact for client communications, coordinating travel arrangements, and providing ongoing support.

Ideal candidates enjoy helping others, have strong communication skills, and are comfortable working remotely with minimal supervision.

Qualificações

• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple client requests.
• Comfortable working independently in a remote environment.
• Basic computer and internet navigation skills.
• Experience in customer service, hospitality, or travel is a plus (not required).

Responsabilidades

• Serve as a main point of contact for client communication via email, phone, and messaging
• Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
• Respond to inquiries with accurate, timely, and helpful information
• Support clients with reservation coordination, confirmations, and itinerary updates
• Research destinations, resorts, and travel options to match client preferences
• Maintain organized records of client details and bookings
• Provide pre-travel guidance and follow-up support after trips
• Collaborate with suppliers and booking platforms to ensure accuracy and quality service

Conhecimentos

Communication skills

Organization

Remote work

Attention to detail

Tech literacy

Customer service experience

Descrição da oferta de emprego

Overview

We are seeking a Remote Customer Experience Coordinator in the Charlotte area to support clients in planning and organizing travel. This role is ideal for someone who enjoys helping others and delivering a positive, well-organized experience. In this role, you will act as a primary point of contact for clients, assisting with questions, coordinating travel arrangements, and providing ongoing support before, during, and after travel. This position is ideal for individuals who enjoy building relationships, communicating clearly, and helping others create meaningful travel experiences. This opportunity offers flexible, remote work with access to training, tools, and mentorship. Prior experience in travel or customer service is helpful but not required.

Key Responsibilities

• Serve as a main point of contact for client communication via email, phone, and messaging
• Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
• Respond to inquiries with accurate, timely, and helpful information
• Support clients with reservation coordination, confirmations, and itinerary updates
• Research destinations, resorts, and travel options to match client preferences
• Maintain organized records of client details and bookings
• Provide pre-travel guidance and follow-up support after trips
• Collaborate with suppliers and booking platforms to ensure accuracy and quality service

Qualifications

• Strong communication and interpersonal skills
• Ability to stay organized and manage multiple client requests
• Comfortable working independently in a remote environment
• Attention to detail and problem-solving mindset
• Basic computer and internet navigation skills
• Customer service, hospitality, or travel experience is a plus (not required)

What We Offer

• Flexible remote schedule
• Access to training, tools, and ongoing mentorship
• Supportive team environment
• Opportunity to build professional skills in customer relations and travel planning
• Performance-based earning potential with no cap

Ideal Candidate

• Enjoy helping others and creating positive experiences
• Have an interest in travel, hospitality, or event planning
• Are self-motivated and dependable
• Want a flexible opportunity that can grow over time

Additional Information

This is a remote, independent contractor opportunity with flexible hours. Candidates should be authorized to work in their country of residence. Originally posted on Himalayas