Customer Relations Coordinator

Traveling with Tasha; United States; Remote; USD 40,000 - 60,000; Part time

Benefits offered by this job

Flexible remote schedule

Training & mentorship

Supportive team environment

Opportunity for growth in travel-plans

Job summary

Traveling with Tasha is seeking a Remote Customer Relations Coordinator in the Boston area to guide clients through travel planning, coordinate reservations, and provide ongoing support. You will communicate with clients via email, phone, and messaging, organizing travel arrangements and responding to inquiries with accuracy and timeliness.

This remote role offers flexible hours, training, and mentorship. Ideal candidates are self-motivated, organized, and enjoy helping others create meaningful

Qualifications

• Excellent communication and interpersonal abilities.
• Strong organizational skills with multitasking ability.
• Comfortable working independently in a remote setup.
• Attention to detail and problem-solving mindset.
• Basic computer and internet navigation proficiency.
• Customer service, hospitality, or travel experience is a plus but not required.

Responsibilities

• Serve as main client contact via email, phone, and messaging.
• Assist clients with planning and organizing travel arrangements.
• Respond to inquiries with accurate, timely information.
• Coordinate reservations, confirmations, and itinerary updates.
• Research destinations and travel options to match client preferences.
• Maintain organized client records and bookings.
• Provide pre-travel guidance and post-travel follow-up.
• Collaborate with suppliers and booking platforms to ensure quality service.

Skills

Strong communication

Interpersonal skills

Organizational skills

Remote independence

Attention to detail

Problem solving

Basic computer skills

Customer service or travel exp

Job description

Overview We are hiring a Remote Customer Relations Coordinator in the Boston area to support clients through the travel planning process. This role involves communication, organization, and assisting with reservations and itinerary details. In this role, you will act as a primary point of contact for clients, assisting with questions, coordinating travel arrangements, and providing ongoing support before, during, and after travel. This position is ideal for individuals who enjoy building relationships, communicating clearly, and helping others create meaningful travel experiences. This opportunity offers flexible, remote work with access to training, tools, and mentorship. Prior experience in travel or customer service is helpful but not required.

Key Responsibilities

• Serve as a main point of contact for client communication via email, phone, and messaging
• Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
• Respond to inquiries with accurate, timely, and helpful information
• Support clients with reservation coordination, confirmations, and itinerary updates
• Research destinations, resorts, and travel options to match client preferences
• Maintain organized records of client details and bookings
• Provide pre-travel guidance and follow-up support after trips
• Collaborate with suppliers and booking platforms to ensure accuracy and quality service

Qualifications

• Strong communication and interpersonal skills
• Ability to stay organized and manage multiple client requests
• Comfortable working independently in a remote environment
• Attention to detail and problem-solving mindset
• Basic computer and internet navigation skills
• Customer service, hospitality, or travel experience is a plus (not required)

What We Offer

• Flexible remote schedule
• Access to training, tools, and ongoing mentorship
• Supportive team environment
• Opportunity to build professional skills in customer relations and travel planning
• Performance-based earning potential with no cap

Ideal Candidate

• Enjoy helping others and creating positive experiences
• Have an interest in travel, hospitality, or event planning
• Are self-motivated and dependable
• Want a flexible opportunity that can grow over time

Additional Information

This is a remote, independent contractor opportunity with flexible hours. Candidates should be authorized to work in their country of residence.