Remote Customer Engagement Specialist | Growth & AI Tools

SORACOM; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Remote-first

Flexible scheduling

AI tools budget

Career growth

401(k) matching

Health benefits

Paid time off

Stock options

Job summary

Soracom is seeking a motivated Customer Engagement Specialist to help nurture leads and set qualified discovery calls. You will collaborate with sales and marketing to drive new business in a remote-first environment.

The ideal candidate is a recent graduate or early-career professional with solid writing skills, comfort with technology, and the ability to manage time and adapt to a fast-paced, growth-focused team.

Qualifications

• Must be fluent in English with excellent writing skills.
• Legally eligible to work in the United States.
• Ability to grasp basic technical concepts.
• Strong listening and communication skills; adaptable to audience.

Responsibilities

• Generate qualified leads through outbound phone and email prospecting.
• Qualify inbound leads with Marketing collaboration.
• Qualify leads using Salesforce, Outreach and ZoomInfo.
• Forward qualified leads to Sales when appropriate.
• Maintain lead flow and track through Salesforce.

Skills

Excellent writing

Fluent English

Technical concepts

Time management

Autonomous & driven

Education

Bachelor's degree preferred

Tools

Salesforce

Outreach

ZoomInfo

Job description

Soracom is seeking a motivated Customer Engagement Specialist to help nurture leads and set qualified discovery calls. You will collaborate with sales and marketing to drive new business in a remote-first environment.

The ideal candidate is a recent graduate or early-career professional with solid writing skills, comfort with technology, and the ability to manage time and adapt to a fast-paced, growth-focused team.