Remote Customer Engagement Applications Engineer (Northeast US)

KLA; Massachusetts; Hybrid; USD 102,000 - 173,000; Full time

Benefits offered by this job

Medical

Dental Insurance

Vision Coverage

401(k) with company match

ESPP

Job summary

KLA is a global leader in diversified electronics for the semiconductor ecosystem, delivering process solutions and support for customers. The role is primarily based in the Northeast US with up to 50% travel, requiring strong collaboration with internal teams and stakeholders.

Ideal candidates have 3+ years in semiconductor process engineering, familiarity with Lean/6-Sigma, and experience with report writing and client communications.

Qualifications

• Strong communication with engineers and executives.
• Experience writing reports and delivering progress presentations.
• Lean/6-sigma concepts familiarity.
• Experience dealing with customers and handling difficult situations.
• Proficient with Microsoft Office Suite.

Responsibilities

• Deliver, demonstrate and implement process solutions for customers.
• Install customer-specific processes on new and used systems.
• Enhance procedures to support high-quality equipment delivery.
• Travel and onsite project support up to 50%.

Skills

Communication

Data analysis

Problem solving

Multi-tasking

Mentoring

Education

Bachelor’s degree or higher

Master’s degree preferred

Doctorate degree (academic)

Tools

Microsoft Office

CoPilot AI

Job description

KLA is a global leader in diversified electronics for the semiconductor ecosystem, delivering process solutions and support for customers. The role is primarily based in the Northeast US with up to 50% travel, requiring strong collaboration with internal teams and stakeholders.

Ideal candidates have 3+ years in semiconductor process engineering, familiarity with Lean/6-Sigma, and experience with report writing and client communications.