Customer Engagement Applications Engineer - BBP

KLA-Belgium; Chandler (AZ); On-site; USD 78,200 - 132,900; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(K) matching

Employee stock purchase program

Tuition reimbursement

Paid time off

Family care leave

Job summary

KLA-Belgium is seeking a technical support specialist focused on ensuring optimal tool performance in semiconductor manufacturing. Responsibilities include delivering support, implementing installation plans, and coordinating with teams.

The ideal candidate will hold a Master’s degree or have a Bachelor's degree with a minimum of 2 years of experience. This role offers a competitive base salary ranging from $78,200 to $132,900 annually.

Qualifications

• Master's degree in a relevant field or a bachelor's with 2 years of experience.
• Ability to deliver expert technical support in accordance with procedures.

Responsibilities

• Deliver expert technical support to ensure optimal tool performance.
• Implement detailed installation plans and develop applications to solve problems.
• Coordinate with customers and internal teams to maintain relationships.

Education

Master’s Level Degree

Bachelor’s Level Degree with 2 years related work experience

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem‑solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Responsibilities

• Deliver expert technical support that ensures optimal tool performance in customer fabs


• Implement detailed installation plans


• Develop and implement applications that solve customer problems using existing and pre‑release products


• Work with engineering teams to resolve hardware/software issues, scope feature requests to improve current products, and collect requirements for future products


• Coordinate activities with customers and internal teams


• Maintain strategic customer relationships


• Deliver technical presentations and customer training


• Assist sales teams with technical assessments and product specifications


• Travel required up to 20% to support high‑volume manufacturing sites

Minimum Qualifications

• Master’s Level Degree and 0 years related work experience


• Bachelor’s Level Degree and related work experience of 2 years

Compensation

Base Pay Range: $78,200.00 - $132,900.00 Annually

Benefits

KLA’s total rewards package includes medical, dental, vision, life, 401(K) matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement, professional development, financial planning, wellness, paid time off, paid company holidays, and family care and bonding leave.

Equal Employment Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.