Remote Customer Education Specialist—High-Impact Training

Motorola Solutions Inc; Portland (ME); Remote; USD 68,000 - 70,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical

Dental

Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more!

Job summary

Motorola Solutions is seeking a Customer Education Specialist - Flex (US Remote). This remote role requires 75%+ travel across US customer sites and may reside anywhere in the United States.

You will teach and train agency customers on Motorola Flex software and third-party tools, deliver diverse training methods, and manage schedule communications while operating under supervision from the Customer Education Lead.

Qualifications

• Must have a valid driver's license.
• Experience with Motorola Flex Administration preferred.
• This position is subject to a CJIS Security Policy background check.

Responsibilities

• Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services.
• Conducting on-site and remote training for the Motorola Flex software and the designated third-party software.
• Presenting training using classroom methods including lectures, flip charts, online projection, etc.
• Completing department-required reports within set standards.
• Managing communication with customer contact(s) related to the training schedule.
• Coordinating customer information between trainers.
• Operates under supervision from the Customer Education Lead.
• Relying on instructions and pre-established guidelines to perform the functions of the job.

Education

High School Diploma

Job description

Motorola Solutions is seeking a Customer Education Specialist - Flex (US Remote). This remote role requires 75%+ travel across US customer sites and may reside anywhere in the United States.

You will teach and train agency customers on Motorola Flex software and third-party tools, deliver diverse training methods, and manage schedule communications while operating under supervision from the Customer Education Lead.