Remote Customer Care Specialist — Consultative Support

MaziCTools; United States; Remote; USD 27,552 - 41,328; Full time

Benefits offered by this job

Training benefits accessible

Job summary

MaziCTools is looking for a Customer Care Professional to join their team in the United States. In this full-time role, you will engage with clients through inbound calls, recommending American Express SBS products and delivering detailed information.

The ideal candidate will have a Bachelor’s Degree, at least two years of client-support experience, and strong communication skills. This position allows for work from home, offering $20–$30 per hour.

Qualifications

• Minimum two years of client-support experience, proven ability to build client trust.
• Experience in a high-speed, measurement-driven environment.
• Strong written and verbal communication skills.

Responsibilities

• Administer inbound calls, engaging with entrepreneurs and leaders.
• Deliver detailed product and service information.
• Continuously enhance selling skills and handle objections.
• Answer client inquiries efficiently.
• Report core record data as instructed.
• Comply with administrative rules.

Skills

Client trust building

Empathy

Creative problem-solving

Strong communication skills

Education

Bachelor's Degree

Secondary school recognition

Job description

MaziCTools is looking for a Customer Care Professional to join their team in the United States. In this full-time role, you will engage with clients through inbound calls, recommending American Express SBS products and delivering detailed information.

The ideal candidate will have a Bachelor’s Degree, at least two years of client-support experience, and strong communication skills. This position allows for work from home, offering $20–$30 per hour.