Remote Customer Care Pro - Data Entry and Support

MaziCTools; United States; À distance; USD 34 440 - 48 216; Plein temps

Avantages offerts par ce poste

Training benefits available

Work from home

Résumé du poste

American Express is hiring a Customer Care Professional for a full-time position that allows for remote work. The ideal candidate should possess at least two years of customer service experience and have a passion for building client loyalty through effective communication.

This role involves handling inbound calls with business owners, suggesting appropriate American Express services, and providing exceptional customer service. With a commitment to excellence, you'll have the opportunity to develop your skills in a fast-paced environment.

Benefits include training resources and the flexibility to work from home.

Qualifications

• 2+ years of customer service experience with a focus on building client loyalty.
• Ability to multitask in a fast-paced, online environment.

Responsabilités

• Handle inbound calls and engage with business owners and managers.
• Develop selling skills and provide exceptional customer service.
• Record relevant account information according to established policies.

Connaissances

Customer service skills

Consultative relationship building

Strong communication skills

Formation

High school diploma or equivalent

Description du poste

American Express is hiring a Customer Care Professional for a full-time position that allows for remote work. The ideal candidate should possess at least two years of customer service experience and have a passion for building client loyalty through effective communication.

This role involves handling inbound calls with business owners, suggesting appropriate American Express services, and providing exceptional customer service. With a commitment to excellence, you'll have the opportunity to develop your skills in a fast-paced environment.

Benefits include training resources and the flexibility to work from home.