Remote Customer Care Pro - Data Entry and Support

MaziCTools; United States; Remote; USD 34,440 - 48,216; Full time

Benefits offered by this job

Training benefits available

Work from home

Job summary

American Express is hiring a Customer Care Professional for a full-time position that allows for remote work. The ideal candidate should possess at least two years of customer service experience and have a passion for building client loyalty through effective communication.

This role involves handling inbound calls with business owners, suggesting appropriate American Express services, and providing exceptional customer service. With a commitment to excellence, you'll have the opportunity to develop your skills in a fast-paced environment.

Benefits include training resources and the flexibility to work from home.

Qualifications

• 2+ years of customer service experience with a focus on building client loyalty.
• Ability to multitask in a fast-paced, online environment.

Responsibilities

• Handle inbound calls and engage with business owners and managers.
• Develop selling skills and provide exceptional customer service.
• Record relevant account information according to established policies.

Skills

Customer service skills

Consultative relationship building

Strong communication skills

Education

High school diploma or equivalent

Job description

American Express is hiring a Customer Care Professional for a full-time position that allows for remote work. The ideal candidate should possess at least two years of customer service experience and have a passion for building client loyalty through effective communication.

This role involves handling inbound calls with business owners, suggesting appropriate American Express services, and providing exceptional customer service. With a commitment to excellence, you'll have the opportunity to develop your skills in a fast-paced environment.

Benefits include training resources and the flexibility to work from home.