Remote Customer Care Coordinator - 24/7 Support

Wall Mart; United States; Remote; USD 22,041 - 38,572; Full time

Benefits offered by this job

Health benefits (medical, vision, dental)

401(k)

Paid time off

Walmart-paid education benefits

Job summary

Wall Mart is seeking a Customer Care Resolution Coordinator to work from home, engaging with customers through calls, chats, and emails. The role requires strong customer service skills with a focus on satisfaction in a high-volume environment.

Candidates must have a high school diploma or GED, and be able to type at least 25 WPM. Compensation starts at $16.00 per hour with benefits including medical coverage, 401(k), paid time off, and educational support.

Qualifications

• Minimum of 25 WPM typing skill required.
• Must have customer service experience.
• Preferred 6 months experience in a contact center or retail environment.

Responsibilities

• Handle high volume of incoming calls, chats, and emails.
• Navigate multiple systems to answer questions and resolve issues.
• Ensure customer satisfaction through professional interaction.

Skills

Customer service experience

Able to communicate professionally

Problem-solving skills

Typing at least 25 WPM

Education

High school diploma or GED

Tools

Microsoft Office (Outlook, Word)

Job description

Wall Mart is seeking a Customer Care Resolution Coordinator to work from home, engaging with customers through calls, chats, and emails. The role requires strong customer service skills with a focus on satisfaction in a high-volume environment.

Candidates must have a high school diploma or GED, and be able to type at least 25 WPM. Compensation starts at $16.00 per hour with benefits including medical coverage, 401(k), paid time off, and educational support.