Remote Client Care Specialist - Work From Home

Walmart; Austin (TX); Remote; USD 28,000 - 40,000; Full time

Job summary

Walmart is seeking a Preventative Maintenance/Troubleshooting role based in Tallahassee, USA. The position requires typing at least 25 words per minute, a bachelor’s degree, and solid customer service experience while supporting a high-volume contact center environment.

The ideal candidate will handle calls, visits, and messages from clients, stores, and partners, using multiple systems to resolve questions and issues.

Qualifications

• Must type at least 25 WPM.
• Proficient with Microsoft Office programs (PowerPoint, Word).
• High school diploma or GED.
• Experience in customer service.
• 2+ years in a contact center or retail environment.

Responsibilities

• Handle a high volume of calls, visits, and messages from clients, stores, and partners, while directing inquiries and resolving issues.
• Communicate clearly and professionally, using available resources to ensure customer satisfaction.
• Represent Walmart in a courteous and helpful manner while working from home.

Skills

25 WPM typing

Customer service experience

Education

Bachelor Degree

Tools

Microsoft Office (PowerPoint, Word)

Job description

Walmart is seeking a Preventative Maintenance/Troubleshooting role based in Tallahassee, USA. The position requires typing at least 25 words per minute, a bachelor’s degree, and solid customer service experience while supporting a high-volume contact center environment.

The ideal candidate will handle calls, visits, and messages from clients, stores, and partners, using multiple systems to resolve questions and issues.