Remote - Customer Care Associate

Lloyd Organization; Kansas City (MO); Remote; USD 30,000 - 70,000; Full time

Job summary

Join a leading financial services organization as a Client Care Associate, where your role is to provide clients with a world-class virtual experience. This 100% remote position offers a commission-only compensation model based on performance, along with the potential for bonuses and a path to career advancement. Ideal candidates are confident communicators with a high school diploma and a motivation to succeed.

Benefits

Weekly commission pay

On-demand training and tools

Trips, bonuses, and recognition for top producers

Path to leadership and career development

Qualifications

• 18 years or older with a high school diploma or GED.
• Confident communicator and dependable closer.
• Prior service or coordination experience helpful.

Responsibilities

• Managing virtual consultations via Zoom.
• Explaining benefit programs in a clear manner.
• Guiding clients through the digital application process.

Skills

Communication

Confidence

Dependability

Education

High school diploma or GED

Job description

This is a 100% commission-only independent contractor opportunity. There is no base salary—your income is fully based on performance, with no cap.

Overview

In the Client Care Associate role, your goal is to deliver a world-class virtual experience to each client. You’ll help individuals understand their protection options and take action that aligns with their needs.

Company Overview

For nearly seven decades, Lloyd Business Services has served millions of working families across North America. With exclusive access to over 40,000 labor unions and professional associations—including partnerships with the NFL, NBA, and MLB—we’ve delivered over $58.9 billion in coverage. Our A+ rating from AM Best confirms our financial strength, and Forbes ranks us among the 25 Happiest Places to Work. Our focus : deliver protection with precision, while creating elite careers for motivated professionals.

Your Role Includes

Managing virtual consultations via Zoom

Explaining benefit programs in a clear and helpful manner

Guiding clients through the digital application process

Following up with clients as needed

Logging activity and participating in coaching calls

What We Offer

100% remote role

Weekly commission pay

Trips, bonuses, and recognition for top producers

On-demand training and tools

Path to leadership and career development

Qualifications

18+ with high school diploma or GED

Confident communicator and dependable closer

No experience required—just the right mindset

Prior service or coordination experience is helpful

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Customer Care Associate • Kansas City, MO, United States