Remote Customer Activation & Onboarding Specialist

Not Disclosed; United States; A distancia; USD 42.000 - 63.000; Jornada completa

Descripción de la vacante

Not Disclosed is seeking a dedicated customer success professional to manage the early customer journey, from eligibility checks to launching donation forms. You will assist clients via phone, email, and video demonstrations, ensuring smooth onboarding and adoption.

This full-time remote role from Canada emphasizes hands-on development and ownership of customer outcomes, with opportunities for growth in a fast-paced fundraising platform environment.

Formación

• Strong communication and organizational skills are essential.
• Comfort with technology and a proactive, solutions-oriented mindset are required.

Responsabilidades

• Manage the early customer journey, from eligibility checks to launching donation forms.
• Support customers by phone, email, and video with product demonstrations.

Conocimientos

Strong communication

Organizational skills

Technology comfort

Proactive mindset

Descripción del empleo

Not Disclosed is seeking a dedicated customer success professional to manage the early customer journey, from eligibility checks to launching donation forms. You will assist clients via phone, email, and video demonstrations, ensuring smooth onboarding and adoption.

This full-time remote role from Canada emphasizes hands-on development and ownership of customer outcomes, with opportunities for growth in a fast-paced fundraising platform environment.