Customer Activation Specialist (Fully Remote)

Not Disclosed; United States; Remote; USD 42,000 - 63,000; Full time

Job summary

Not Disclosed is seeking a dedicated customer success professional to manage the early customer journey, from eligibility checks to launching donation forms. You will assist clients via phone, email, and video demonstrations, ensuring smooth onboarding and adoption.

This full-time remote role from Canada emphasizes hands-on development and ownership of customer outcomes, with opportunities for growth in a fast-paced fundraising platform environment.

Qualifications

• Strong communication and organizational skills are essential.
• Comfort with technology and a proactive, solutions-oriented mindset are required.

Responsibilities

• Manage the early customer journey, from eligibility checks to launching donation forms.
• Support customers by phone, email, and video with product demonstrations.

Skills

Strong communication

Organizational skills

Technology comfort

Proactive mindset

Job description

• Manage the early customer journey, from eligibility checks to launching donation forms.
• Support customers by phone, email, and video with product demonstrations.

Requirements:

• Strong communication and organizational skills are essential.
• Comfort with technology and a proactive, solutions-oriented mindset.
• Full-time remote work from Canada.
• Hands-on professional development and ownership of customer outcomes.

Not Disclosed

This company provides an online fundraising platform that helps nonprofits and charities raise money without platform fees. It operates as a remote, fast-paced team focused on meaningful impact and professional growth.