Remote Custom Jewelry Project Manager: Design to Delivery

Socket.dev; Cambridge (MA); Hybrid; USD 65,000 - 68,000; Full time

Benefits offered by this job

401k match

Jewelry discount

Full benefits (health, vision, dental)

Paid holidays & time off

Job summary

CustomMade in Cambridge, MA is seeking a Custom Jewelry Project Manager to lead client relationships from initial request through fully designed pieces. You’ll coordinate with designers, gem experts, and production teams to translate customer ideas into manufacturable designs.

The role emphasizes strong communication, objectivity, and creativity, with a balance of design input and project execution. Open to in-office or remote candidates; full-time with comprehensive benefits.

Qualifications

• Excellent written communication for client interactions.
• Experience in sales, hospitality, luxury retail, or account management.
• Passion for jewelry design and development process.
• Discerning visual taste.
• Gemology knowledge is a plus.

Responsibilities

• Build and maintain relationships with customers throughout the design process.
• Coordinate with designers, gem experts, and production teams to translate ideas into designs.
• Present sketches and 3D renderings; manage revisions and quotes.
• Plan timelines and ensure deadlines are met; handle post-production support.
• Collaborate with cross-functional partners to improve processes.

Skills

Communication

Sales experience

Jewelry/design passion

Visual judgment

Decision making

Education

Bachelor’s degree

Graduate Gemologist / GIA coursework

Job description

CustomMade in Cambridge, MA is seeking a Custom Jewelry Project Manager to lead client relationships from initial request through fully designed pieces. You’ll coordinate with designers, gem experts, and production teams to translate customer ideas into manufacturable designs.

The role emphasizes strong communication, objectivity, and creativity, with a balance of design input and project execution. Open to in-office or remote candidates; full-time with comprehensive benefits.