Remote Customer Service Rep – Impactful Career Growth

InnoSource Inc.; Pittsburgh (Allegheny County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental reimbursement

Paid remote training

Remote work flexibility

Career advancement

Competitive pay

Job summary

InnoSource is seeking a Customer Service Representative / Call Center Representative to help clients navigate programs and resources from the comfort of a remote setting. You’ll engage with customers compassionately, guide them through application steps, and maintain precise records to support program eligibility.

Join a mission-driven team that values training, growth, and collaborative success. This role offers remote scheduling options for eligible residents and competitive starting pay, with

Qualifications

• Must be customer-focused and empathetic.
• Comfortable using Windows and Office products.
• Able to stay positive and calm under pressure.

Responsibilities

• Handle inbound and outbound calls with empathy and professionalism.
• Assist customers with applications and guide through processes.
• Maintain accurate customer records in our systems.
• Collaborate with teammates and supervisors to meet goals.

Skills

Customer-Focused

Tech-Savvy

Resilient

Tools

MS Windows

MS Office

Job description

InnoSource is seeking a Customer Service Representative / Call Center Representative to help clients navigate programs and resources from the comfort of a remote setting. You’ll engage with customers compassionately, guide them through application steps, and maintain precise records to support program eligibility.

Join a mission-driven team that values training, growth, and collaborative success. This role offers remote scheduling options for eligible residents and competitive starting pay, with