Remote CSR: Grow, Help & Deliver Exceptional Service

teletech; Austin (TX); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Remote work option

Competitive compensation

Benefits

Job summary

TTEC is hiring a Customer Service Representative to deliver outstanding customer experiences. You’ll handle voice, chat or email interactions after receiving thorough training and become a subject-matter expert in your field, collaborating with a friendly, supportive team.

Join a company that values humanity and technology, offering growth, recognition and a comprehensive benefits package for a diverse, community-minded culture.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Problem solving

Computer literacy

Education

High school diploma or equivalent

Job description

TTEC is hiring a Customer Service Representative to deliver outstanding customer experiences. You’ll handle voice, chat or email interactions after receiving thorough training and become a subject-matter expert in your field, collaborating with a friendly, supportive team.

Join a company that values humanity and technology, offering growth, recognition and a comprehensive benefits package for a diverse, community-minded culture.