Remote Cruise Travel Specialist | Turn Leads into Vacations

Unique Escapes; Topeka (KS); Remoto; USD 25.000 - 39.000; Tempo integral

Benefícios oferecidos por esta vaga

Fully remote work

Part-time or full-time options

Onboarding and training

Resumo da vaga

Unique Escapes is seeking a Cruise Travel Specialist to help clients turn ideas like a dream cruise into a booked adventure. You will use destination knowledge, service excellence, and a consultative sales approach to match travelers with the right ship, itinerary, and onboard experience.

You will build relationships through email, chat, and phone, guiding clients from quote to embarkation and beyond. A passion for travel and strong communication are essential for success in this remote,

Qualificações

• Interest in cruises or ocean travel.
• Sales or customer-service experience preferred.
• Excellent written and verbal communication skills.
• Strong organization and ability to manage multiple quotes.

Responsabilidades

• Connect with clients to understand destinations, travel style, budget, dates, group size, and cruise must-haves.
• Recommend cruise line, ship, itinerary, stateroom, dining package, shore excursions, and add-ons based on needs.
• Turn inquiries into confirmed vacations via email, chat, and phone with a client-first approach.
• Explain cruise options clearly, including cabin categories, deposits, payment plans, and travel protection.
• Handle booking details, special requests, changes, payments, upgrades, and pre-cruise questions.
• Resolve concerns quickly, supporting clients from initial quote through embarkation and return home.
• Share cruise insights—best sailings, family itineraries, and seasonal opportunities.

Conhecimentos

Cruise travel knowledge

Customer service

Sales experience

Communication skills

Descrição da vaga

Unique Escapes is seeking a Cruise Travel Specialist to help clients turn ideas like a dream cruise into a booked adventure. You will use destination knowledge, service excellence, and a consultative sales approach to match travelers with the right ship, itinerary, and onboard experience.

You will build relationships through email, chat, and phone, guiding clients from quote to embarkation and beyond. A passion for travel and strong communication are essential for success in this remote,