Remote Cruise Travel Specialist — Turn Dreams Into Bookings

Unique Escapes; Sioux Falls (SD); Remote; USD 22,000 - 39,000; Full time

Benefits offered by this job

Fully remote work

Leadership growth opportunities

Job summary

Unique Escapes is a travel business focused on curating personalized, high-quality travel experiences. We seek a motivated Cruise Travel Specialist who helps clients turn cruise dreams into booked vacations with destination knowledge, great service, and a consultative sales approach.

You will match travelers with ships, itineraries, cabins, and onboard experiences for romantic escapes, family vacations, group sailings, or bucket-list voyages, using email, chat, and phone with energy and accuracy.

Qualifications

• Interest in cruises and travel experiences.
• Sales, hospitality, or customer-service experience preferred but not required.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to manage multiple quotes and bookings.
• Comfort with technology, online booking platforms, CRM systems, and AI tools.
• Genuine passion for travel and helping clients find trips made for them.

Responsibilities

• Connect with clients to understand destinations, travel style, budget, dates, and group size.
• Recommend cruise lines, ships, itineraries, staterooms, dining packs, and shore excursions.
• Turn inquiries into confirmed vacations via email, chat, and phone with a client-first approach.
• Explain cruise options, deposits, payment plans, travel protection, and port requirements clearly.
• Handle bookings, special requests, changes, payments, and pre-cruise questions with care.
• Resolve concerns quickly, supporting clients from quote to embarkation and after.
• Share cruise insights on family trips, romantic itineraries, and limited-time promotions.
• Build post-booking relationships for repeat sailings and referrals.

Skills

Cruise interest

Ocean travel

River cruising

Expedition voyages

Job description

Unique Escapes is a travel business focused on curating personalized, high-quality travel experiences. We seek a motivated Cruise Travel Specialist who helps clients turn cruise dreams into booked vacations with destination knowledge, great service, and a consultative sales approach.

You will match travelers with ships, itineraries, cabins, and onboard experiences for romantic escapes, family vacations, group sailings, or bucket-list voyages, using email, chat, and phone with energy and accuracy.