Remote Cruise Travel Specialist: Turn Dreams Into Bookings

Unique Escapes; Boston (MA); Remote; USD 40,000 - 70,000; Part time

Benefits offered by this job

Fully remote work (part-time or full-?

Comprehensive onboarding and training

Collaborative team environment

Growth into cruise specialties

Job summary

Unique Escapes is seeking a motivated Cruise Travel Specialist to help clients turn cruise questions into confirmed sailings. You will match travelers with ships, itineraries, cabins, and onboard experiences, using destination knowledge and a consultative sales approach.

You will engage clients via email, chat, and phone, explain options clearly, and manage bookings with professionalism. This remote role offers growth into luxury, family, group, or expedition itineraries.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization skills; able to manage multiple quotes and bookings.
• Interest in cruises/ocean travel and helping clients plan experiences.

Responsibilities

• Connect with clients to understand destinations, style, budget, dates, group size, and cruise must-haves.
• Recommend cruise lines, ships, itineraries, cabins, dining packages, shore excursions, and add-ons.
• Convert inquiries to confirmed vacations via email, chat, and phone with a client-first approach.
• Explain options, deposits, payment plans, travel protection, and port requirements.
• Handle bookings, special requests, payments, upgrades, and pre-cruise questions with care.
• Build post-booking relationships to encourage repeat sailings and referrals.
• Share cruise insights and promotions to help clients choose the right cruise.

Skills

Client communication

Organization

Sales aptitude

CRM familiarity

Online booking platforms

Tools

CRM systems

AI tools

Job description

Unique Escapes is seeking a motivated Cruise Travel Specialist to help clients turn cruise questions into confirmed sailings. You will match travelers with ships, itineraries, cabins, and onboard experiences, using destination knowledge and a consultative sales approach.

You will engage clients via email, chat, and phone, explain options clearly, and manage bookings with professionalism. This remote role offers growth into luxury, family, group, or expedition itineraries.