Remote Cruise Travel Specialist: Turn Dreams into Booking

Unique Escapes; Seattle (WA); Remoto; USD 40.000 - 70.000; Tempo integral

Benefícios oferecidos por esta vaga

Fully remote work

Onboarding and training

Growth into cruise specialties

Resumo da vaga

Unique Escapes is seeking a motivated Cruise Travel Specialist to turn cruise ideas into confirmed sailings. You will connect with clients, recommend lines, ships, and itineraries, and guide them through deposits, payments, and upgrades with a client-first approach.

Join a remote, flexible role that emphasizes relationship-building, personalized service, and ongoing client loyalty as you help travelers craft memorable sea journeys.

Qualificações

• Excellent written and verbal communication skills.
• Strong customer-service mindset with a consultative sales approach.
• Ability to manage multiple quotes and bookings efficiently.
• Familiarity with cruise product knowledge is a plus.

Responsabilidades

• Connect with clients to understand destinations, travel style, budget, dates, group size, and cruise must-haves.
• Recommend the right cruise line, ship, itinerary, stateroom, dining package, and add-ons.
• Turn inquiries into confirmed cruise vacations through email, chat, and phone.
• Explain cruise options clearly, including deposits, payments, travel protection, and port requirements.
• Handle booking details, changes, payments, upgrades, and pre-cruise questions.
• Resolve concerns quickly, helping clients from quote to embarkation and return.
• Share cruise insights on sailings, itineraries, promotions.
• Build post-booking relationships for repeat sailings and referrals.

Conhecimentos

Excellent communication

Customer service

Sales skills

Organization

CRM experience

Technology proficiency

Ferramentas

CRM systems

Booking platforms

AI tools

Descrição da vaga

Unique Escapes is seeking a motivated Cruise Travel Specialist to turn cruise ideas into confirmed sailings. You will connect with clients, recommend lines, ships, and itineraries, and guide them through deposits, payments, and upgrades with a client-first approach.

Join a remote, flexible role that emphasizes relationship-building, personalized service, and ongoing client loyalty as you help travelers craft memorable sea journeys.