Remote Cruise Travel Advisor

The Elite Travel Group

New Jersey

Remote

USD 40,000 - 70,000

Full time

8 days ago

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Job summary

The Elite Travel Group is seeking a Remote Travel Consultant specializing in cruises to deliver exceptional planning services for cruise vacations. You will engage with clients, research itineraries, and assist with bookings and payments, while advising on lines, destinations, and insurance.

Utilize CRM software to manage client interactions and follow-ups, stay ahead of industry trends, and build lasting relationships for repeat business and referrals.

Qualifications

Excellent communication and interpersonal skills.
Ability to research and recommend cruise options based on client needs.
Experience delivering high-level customer service for travel bookings.

Responsibilities

Engage with clients to understand travel preferences, needs, and budget.
Research and recommend cruise itineraries, accommodations, and onboard activities.
Assist clients with booking processes and payments.
Provide expert advice on cruise lines, destinations, and travel insurance options.
Stay updated on industry trends and promotions to offer top options.
Handle inquiries and resolve issues before, during, or after cruises.
Build relationships to encourage repeat business and referrals.
Collaborate with suppliers to negotiate rates and secure exclusive deals.
Use CRM to track interactions, bookings, and follow-ups.
Participate in ongoing training to enhance cruise travel knowledge.

Skills

Communication skills

Travel knowledge

Customer service

CRM software

Tools

CRM software

Job description

Utilize CRM software to manage client interactions and follow-ups, stay ahead of industry trends, and build lasting relationships for repeat business and referrals.

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