Remote Travel Consultant

The Elite Travel Group; Los Angeles (CA); Remote; USD 25,000 - 44,000; Full time

Job summary

The Elite Travel Group is seeking a Remote Travel Consultant specializing in cruises to deliver exceptional cruise vacation planning. You will engage with clients to understand their preferences, research itineraries, accommodations and onboard activities, and assist with bookings and payments.

The ideal candidate brings strong communication, a genuine passion for travel, and a commitment to outstanding service.

Qualifications

• Strong communication skills.
• Passion for travel and customer service.
• Ability to understand client preferences and budgets.

Responsibilities

• Engage with clients to understand travel preferences, needs and budget.
• Research and recommend cruise options including itineraries, accommodations and onboard activities.
• Assist clients with bookings, securing reservations and managing payments.
• Provide expert advice on cruise lines, destinations and travel insurance options.
• Stay updated on industry trends, new cruise offerings and promotions.

Job description

As a Remote Travel Consultant specializing in cruises, you will be responsible for providing exceptional travel planning services to clients seeking cruise vacations. Your primary duties will include:

• Engaging with clients to understand their travel preferences, needs, and budget.
• Researching and recommending suitable cruise options, including itineraries, accommodations, and onboard activities.
• Assisting clients with booking processes, including securing reservations and managing payments.
• Providing expert advice on cruise lines, destinations, and travel insurance options.
• Staying updated on industry trends, new cruise offerings, and promotions to offer clients the best options.
• Handling client inquiries and resolving any issues that may arise before, during, or after their cruise experience.
• Building and maintaining strong relationships with clients to encourage repeat business and referrals.
• Collaborating with suppliers and partners to negotiate rates and secure exclusive deals for clients.
• Utilizing CRM software to track client interactions, bookings, and follow-ups.
• Participating in ongoing training and professional development to enhance your knowledge and skills in cruise travel.

The ideal candidate will possess strong communication skills, a passion for travel, and a commitment to delivering outstanding customer service.