Remote Cruise Travel Concierge

Network Travel Careers; North Carolina; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote role with flexible scheduling

Cruise-specific travel perks

FAM trips (travel industry familiariz)

Hotel & Resort discounts

Job summary

Network Travel Careers is seeking a Cruise Travel Specialist to assist clients in booking memorable cruise experiences and related travel arrangements. You will guide travelers in selecting itineraries, ships, and excursions while coordinating flights and hotel stays as needed.

The role emphasizes independent work, top-tier customer service, and upselling opportunities, with a focus on delivering exceptional travel experiences from a remote location.

Qualifications

• Experience booking or selling cruises is a plus.
• Strong knowledge of ocean and river cruise options.
• Ability to work independently and stay organized.
• Excellent customer service and upselling skills.

Responsibilities

• Recommend cruise lines, ships, and itineraries based on client preferences.
• Coordinate pre- and post-cruise travel, including flights and hotel stays.
• Book specialty dining, excursions, and onboard experiences.
• Track promotions, upgrades, and loyalty program benefits.
• Maintain expert-level knowledge of major cruise lines and destinations.

Skills

Customer service

Upselling

Self-management

Job description

Network Travel Careers is seeking a Cruise Travel Specialist to assist clients in booking memorable cruise experiences and related travel arrangements. You will guide travelers in selecting itineraries, ships, and excursions while coordinating flights and hotel stays as needed.

The role emphasizes independent work, top-tier customer service, and upselling opportunities, with a focus on delivering exceptional travel experiences from a remote location.