Remote Cruise Support Specialist

Professional Travel Hub; Miami (NM); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Structured onboarding

Booking platforms access

Flexible work environment

Team-oriented culture

Training & support

Job summary

Professional Travel Hub is seeking a Customer Support Cruise Specialist who is passionate about travel and helping clients plan memorable cruises. This entry-level role focuses on assisting clients with cruise options, coordinating reservations, and ensuring a smooth booking experience from start to finish.

No prior cruise experience is required as training is provided. You will work with online booking tools in a remote or structured environment, respond to traveler questions, and maintain

Qualifications

• Entry-level role in travel industry.
• No prior cruise experience required.
• Training and support provided.
• Remote or structured work environment.

Responsibilities

• Assist clients with exploring cruise options and itineraries
• Support booking and confirmation process for cruise reservations
• Respond to customer questions about destinations, cruise lines, travel requirements
• Review reservation details for accuracy
• Maintain records of client bookings and communications
• Provide timely follow-up and post-travel support

Skills

Customer service

Communication

Detail-oriented

Independent worker

Remote work

Tools

Booking platforms

CRM software

Job description

Professional Travel Hub is seeking a Customer Support Cruise Specialist who is passionate about travel and helping clients plan memorable cruises. This entry-level role focuses on assisting clients with cruise options, coordinating reservations, and ensuring a smooth booking experience from start to finish.

No prior cruise experience is required as training is provided. You will work with online booking tools in a remote or structured environment, respond to traveler questions, and maintain