Remote Cruise Booking & Customer Support Specialist

Professional Travel Hub; Florida; Remote; USD 32,000 - 42,000; Full time

Job summary

Professional Travel Hub is seeking entry-level Customer Support Cruise Specialists to help clients plan and book memorable cruise trips. You will assist with itineraries, reservations, and answering questions about destinations and requirements.

You’ll receive training, access to cruise booking platforms, and ongoing support in a flexible, remote-friendly work environment. This role is ideal for travel enthusiasts looking to start a career in client services.

Qualifications

• Strong communication with a customer-first approach.
• Detail-oriented and organized.
• Comfortable using online booking tools.
• Ability to work independently in a remote or structured environment.
• Customer service or hospitality experience is helpful but not required.

Responsibilities

• Assist clients with cruise options, itineraries, and onboard experiences.
• Support booking and confirmation process for cruise reservations.
• Respond to questions about destinations, cruise lines, and travel requirements.
• Review reservation details for accuracy, including dates and traveler information.
• Maintain organized records of client bookings and communications.
• Provide timely follow-up and support before and after travel.

Skills

Customer service

Communication

Attention to detail

Booking systems

Remote work

Tools

Cruise booking platforms

Job description

Professional Travel Hub is seeking entry-level Customer Support Cruise Specialists to help clients plan and book memorable cruise trips. You will assist with itineraries, reservations, and answering questions about destinations and requirements.

You’ll receive training, access to cruise booking platforms, and ongoing support in a flexible, remote-friendly work environment. This role is ideal for travel enthusiasts looking to start a career in client services.