Remote Cruise Booking Specialist

Destination Careers; Orangeburg (SC); Remoto; USD 35.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible remote schedule

Travel discounts

Training & development

Career growth opportunities

Descrizione del lavoro

Destination Careers is seeking a detail-oriented Virtual Cruise Booking Agent to help clients select, book, and manage cruise vacations from home. You will use your knowledge of cruise lines, itineraries, and onboard amenities to tailor options to clients' preferences, budgets, and schedules, while delivering responsive service via phone, email, and chat.

This remote role emphasizes sales acumen, organization, and excellent communication as you process bookings, upsell travel services, and

Competenze

• Experience in travel sales or customer service preferred.
• Knowledge of cruise lines, destinations and travel industry trends.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple bookings.
• Sales-oriented with a focus on helping clients plan vacations.
• Proficiency with online booking systems, CRM software and Microsoft Office.

Mansioni

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
• Provide guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
• Process bookings and payments with accuracy and policy compliance.
• Maintain relationships with clients through personalized service and follow-ups.
• Stay updated on cruise line promotions, policies, and regulations.
• Collaborate with cruise partners to secure best deals and exclusive perks.
• Address booking issues professionally and troubleshoot as needed.
• Upsell and cross-sell travel services such as excursions and travel insurance.

Conoscenze

Customer service

Sales skills

Communication

Multitasking

Remote work

Booking knowledge

Microsoft Office

Strumenti

CRM software

Online booking systems

MS Office

Descrizione del lavoro

Destination Careers is seeking a detail-oriented Virtual Cruise Booking Agent to help clients select, book, and manage cruise vacations from home. You will use your knowledge of cruise lines, itineraries, and onboard amenities to tailor options to clients' preferences, budgets, and schedules, while delivering responsive service via phone, email, and chat.

This remote role emphasizes sales acumen, organization, and excellent communication as you process bookings, upsell travel services, and