Remote Cross-Functional Product Lifecycle Lead

Sprezzatura Management Consulting, LLC; United States; Remote; USD 100,000 - 115,000; Full time

Job summary

Sprezzatura Management Consulting, LLC is seeking a Cross-Functional Product Lifecycle Process Lead - Project Manager to orchestrate people, processes, and documentation across Intake, Discovery, Reuse, and SaaS governance. This remote U.S.

role reports to the lifecycle team lead and focuses on turning tribal knowledge into durable procedures. You will build shared standards, establish handoff criteria, and lead ongoing improvements, while mentoring staff and aligning with security, governance,

Qualifications

• Must be able to pass a federal background investigation/suitability determination as required for VA contractor personnel
• Bachelor's degree in Computer Science, Business Management, or a related field, or equivalent experience
• Minimum 5 years of experience in cloud services, IT service management, or product/program operations
• Minimum 3-5 years in a leadership, team-lead, or cross-functional program role
• Demonstrated track record in both building relationships across teams and building process structure and documentation
• Hands-on experience with SaaS products and PaaS platforms (e.g., AWS, Microsoft Azure, Google Cloud Platform, ServiceNow, Salesforce)
• Working knowledge of ITSM frameworks (e.g., ITIL) and triage/ticketing systems
• Experience in federal government environments, preferably VA or another large federal agency
• Familiarity with federal cloud security and compliance requirements (FedRAMP, FISMA, ATO processes)
• Clear written and verbal communication, including ability to translate technical concepts for non-technical stakeholders
• Strong analytical and problem-solving skills with a record of practical, compliant solutions

Responsibilities

• Manage assigned Product Lifecycle area(s) directly - setting priorities, managing performance, developing staff, and establishing clear ownership and accountability
• Serve as escalation point for complex, high-priority, or high-profile items within managed functions, applying sound technical and analytical judgment
• Balance competing priorities across assigned areas while holding the line on delivery and quality
• Act as the connection point across lifecycle functions and their interfaces (e.g., Discovery, Reuse, SaaS governance), building relationships and removing the communication barriers that keep teams siloed
• Establish shared intake criteria, handoff standards, and communication touchpoints so work passes between teams with full context and minimal rework
• Facilitate recurring syncs across teams to surface blockers, clarify ownership, and align on prioritization
• Represent managed functions in modernization and organizational discussions, positioning them as repeatable models other teams can adopt
• Build and maintain a documentation baseline - SOPs, process maps, handoff criteria, decision logic, and knowledge-base articles - for functions that currently rely on undocumented knowledge
• Capture historical process context, timelines, and program history so institutional knowledge lives in written procedure rather than with individuals
• Set documentation standards and a maintenance cadence that keep artifacts current and defensible over time
• Track and report performance and process-health metrics to leadership
• Analyze request and program trends to recommend process improvements, tooling changes, or new service offerings
• Advise leadership directly, providing recommendations and guidance grounded in program and lifecycle expertise
• Provide oversight and advisory support for governance, compliance, and quality within assigned areas, including quality-control review of data, deliverables, and processes
• Ensure alignment with applicable security frameworks, VA cloud strategy, and enterprise architecture standards, and compliance with applicable federal regulations and VA policies (e.g., FedRAMP, FISMA, ATO processes, VA Handbook 6500)

Skills

Cross-functional leadership

Process design

Documentation

Stakeholder communication

Education

Bachelor's degree in Computer Science, Business Management, or related field

Tools

SaaS platforms

PaaS platforms

ITSM frameworks (ITIL)

Cloud providers (AWS, Azure, GCP)

Job description

Sprezzatura Management Consulting, LLC is seeking a Cross-Functional Product Lifecycle Process Lead - Project Manager to orchestrate people, processes, and documentation across Intake, Discovery, Reuse, and SaaS governance. This remote U.S.

role reports to the lifecycle team lead and focuses on turning tribal knowledge into durable procedures. You will build shared standards, establish handoff criteria, and lead ongoing improvements, while mentoring staff and aligning with security, governance,