Remote CRM & Vendor Operations Lead

Gurr Brothers; Orem (UT); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid time off and holidays

Fully remote work environment

Competitive compensation

Job summary

Gurr Brothers is seeking an Operations Administrator – CRM & Vendor Management to optimize our JobNimbus CRM, vendor onboarding, and operational reporting. The role blends system administration with process design to improve efficiency and accuracy across multiple locations.

You will maintain CRM configurations, oversee vendor compliance, prepare leadership dashboards, and support new entity launches. This is a hybrid role with flexible remote work and periodic office collaboration.

Qualifications

• 5 years of Operations administration or CRM systems experience.
• Advanced proficiency in Excel and/or Google Sheets.
• Strong analytical and process design skills.
• High attention to detail and data accuracy.
• Ability to manage multiple priorities independently.
• Professional communication and discretion.

Responsibilities

• Serve as a primary administrator and support resource for our CRM - JobNimbus.
• Maintain user accounts, permissions, templates, and workflows.
• Support job tracking, billing workflows, and system accuracy.
• Lead CRM process configuration and optimization initiatives.
• Manage integration with other systems for communication, payment and reporting.
• Oversee vendor onboarding, setup, and ongoing maintenance.
• Monitor vendor performance, contracts, and documentation.
• Coordinate vendor payment workflows with Finance.
• Prepare reports, dashboards, and operational metrics for leadership.
• Track operational action items and system-related initiatives.
• Support new entity launches and system implementations.

Skills

CRM systems experience

Excel/Google Sheets

Analytical skills

Data accuracy

Prioritization

Professional communication

Tools

JobNimbus

Job description

Gurr Brothers is seeking an Operations Administrator – CRM & Vendor Management to optimize our JobNimbus CRM, vendor onboarding, and operational reporting. The role blends system administration with process design to improve efficiency and accuracy across multiple locations.

You will maintain CRM configurations, oversee vendor compliance, prepare leadership dashboards, and support new entity launches. This is a hybrid role with flexible remote work and periodic office collaboration.