Operations Administrator

Gurr Brothers; Orem (UT); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid time off and holidays

Fully remote work environment

Competitive compensation

Job summary

Gurr Brothers is seeking an Operations Administrator – CRM & Vendor Management to optimize our JobNimbus CRM, vendor onboarding, and operational reporting. The role blends system administration with process design to improve efficiency and accuracy across multiple locations.

You will maintain CRM configurations, oversee vendor compliance, prepare leadership dashboards, and support new entity launches. This is a hybrid role with flexible remote work and periodic office collaboration.

Qualifications

• 5 years of Operations administration or CRM systems experience.
• Advanced proficiency in Excel and/or Google Sheets.
• Strong analytical and process design skills.
• High attention to detail and data accuracy.
• Ability to manage multiple priorities independently.
• Professional communication and discretion.

Responsibilities

• Serve as a primary administrator and support resource for our CRM - JobNimbus.
• Maintain user accounts, permissions, templates, and workflows.
• Support job tracking, billing workflows, and system accuracy.
• Lead CRM process configuration and optimization initiatives.
• Manage integration with other systems for communication, payment and reporting.
• Oversee vendor onboarding, setup, and ongoing maintenance.
• Monitor vendor performance, contracts, and documentation.
• Coordinate vendor payment workflows with Finance.
• Prepare reports, dashboards, and operational metrics for leadership.
• Track operational action items and system-related initiatives.
• Support new entity launches and system implementations.

Skills

CRM systems experience

Excel/Google Sheets

Analytical skills

Data accuracy

Prioritization

Professional communication

Tools

JobNimbus

Job description

About Us

Gurr Brothers Construction operates a national mitigation and reconstruction platform supporting over 100 locations across the United States. Our growth is driven by disciplined operations, strong systems, and scalable processes.

Position Summary

The Operations Administrator -- CRM & Vendor Management is a mid-to-senior level operations role focused on CRM administration and vendor management. This position serves as a subject-matter resource for CRM systems and plays a key role in maintaining system integrity, vendor compliance, and operational efficiency.

Location:

Must live within an hour from OREM, UT, or be based in the Dallas-Ft Worth, TX area. Role will involve some work from home and some from the office.

Key Responsibilities

CRM Administration

• Serve as a primary administrator and support resource for our CRM - JobNimbus
• Maintain user accounts, permissions, templates, and workflows
• Support job tracking, billing workflows, and system accuracy
• Lead CRM process configuration and optimization initiatives
• Manage integration with other systems for communication, payment and reporting

Vendor Management

• Oversee vendor onboarding, setup, and ongoing maintenance
• Manage W-9 collection, compliance documentation, and audit readiness
• Monitor vendor performance, contracts, and documentation
• Coordinate vendor payment workflows with Finance

Operations Support

• Prepare reports, dashboards, and operational metrics for leadership
• Track operational action items and system-related initiatives
• Support new entity launches and system implementations

Qualifications

Required

• 5 years of Operations administration or CRM systems experience
• Advanced proficiency in Excel and/or Google Sheets
• Strong analytical and process design skills
• High attention to detail and data accuracy
• Ability to manage multiple priorities independently
• Professional communication and discretion

Strongly Preferred

• Prior experience with JobNimbus
• Experience in vendor management or procurement operations
• Experience in multi-location or multi-entity organizations
• Project management experience

Benefits

• Competitive compensation ($65,000-$70,000) annually
• Medical, Dental, and Vision insurance
• Paid time off and holidays
• Fully remote work environment
• Long-term growth in systems and operations leadership

  Salary Description

  • $65,000 - $70,000