Remote CRM & Revenue Ops Specialist

YO AI Labs; United States; À distance; MXN 1 032 000 - 1 719 000; Plein temps

Résumé du poste

YO AI Labs is seeking a Sales / Revenue / CS Operations expert for a fully remote role. You will optimize workflows, data accuracy, and reporting across SaaS environments, and drive improvements in operational effectiveness.

The role requires hands-on CRM configuration, experience with multiple revenue tools outside the CRM, and strong written and verbal communication to support cross-functional teams.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsabilités

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Connaissances

CRM configuration

Operational judgment

Data reporting

Communication skills

Outils

Billing software

Ticketing system

Project management tools

Description du poste

YO AI Labs is seeking a Sales / Revenue / CS Operations expert for a fully remote role. You will optimize workflows, data accuracy, and reporting across SaaS environments, and drive improvements in operational effectiveness.

The role requires hands-on CRM configuration, experience with multiple revenue tools outside the CRM, and strong written and verbal communication to support cross-functional teams.