Remote Crisis Safety Specialist for Youth AI Chats

TaskUs; Texas; Remote; USD 41,000 - 44,000; Full time

Job summary

TaskUs is seeking a Content Safety Specialist to monitor near real-time conversations between youth users and AI, identify suicide and self-harm signals, and take rapid, protocol-driven actions. You will apply crisis support experience, coordinate with clinical leads, and escalate when necessary, while upholding strict privacy standards.

This 24/7 operation offers remote work from multiple US states, with shifts including overnight and weekends.

Qualifications

• Bachelor's degree in a social science field.
• Minimum 1 year of crisis intervention or risk screening experience.
• Above-average fluency in written/spoken English.

Responsibilities

• Real-Time triage and risk screening of youth-AI chats.
• Protocol-driven emergency escalations for high-risk cases.
• Maintain data privacy and confidentiality across logs.
• Participate in QA, calibration, and policy updates.

Skills

Crisis intervention

Remote work discipline

Data privacy

Risk assessment

Communication

Education

Bachelor's degree in Social Science

Tools

Google Workspace

Job description

TaskUs is seeking a Content Safety Specialist to monitor near real-time conversations between youth users and AI, identify suicide and self-harm signals, and take rapid, protocol-driven actions. You will apply crisis support experience, coordinate with clinical leads, and escalate when necessary, while upholding strict privacy standards.

This 24/7 operation offers remote work from multiple US states, with shifts including overnight and weekends.