Remote Crisis Line Clinical Supervisor - Evenings

Common Ground; Michigan; Hybrid; USD 44,000 - 52,000; Full time

Benefits offered by this job

Generous Paid Time Off

Shift premiums

Employer sponsored benefit and fitness

Competitive wages

Wellness plans

Job summary

Common Ground in Michigan is hiring a MiCAL 988 Crisis Line Clinical Shift Supervisor to lead a remote team supporting individuals in crisis. The role requires a Master’s in Human Services and state licensure, plus at least 3 years in crisis services.

You will supervise MiCAL Crisis Specialists, handle payroll and scheduling, oversee daily operations, and coordinate with partners. Base pay is $32–$38 per hour with additional shift differentials; strong leadership and confidentiality are

Qualifications

• Master’s Degree in the Human Services field required.
• Professional licensure in Michigan (LLMSW, LMSW, LLPC, LPC, LLP, or TLLP) required.
• Minimum 3 years of experience in Crisis Services preferred.
• Certification in CAADC, CAC-R, CCDP, or CCDP-D preferred.

Responsibilities

• Provide crisis support to MiCAL Crisis Specialists.
• Oversee supervision meetings, payroll, shift scheduling and debriefing.
• Training and development of staff, including monitoring calls and online training.
• Oversee daily MiCAL operations and call activities.
• Collaborate with crisis safety-net providers and emergency departments when needed.
• Assess crises and determine services and referrals.

Skills

Leadership

Problem solving

Self-discipline

Crisis response

Education

Master's degree in Human Services

Job description

Common Ground in Michigan is hiring a MiCAL 988 Crisis Line Clinical Shift Supervisor to lead a remote team supporting individuals in crisis. The role requires a Master’s in Human Services and state licensure, plus at least 3 years in crisis services.

You will supervise MiCAL Crisis Specialists, handle payroll and scheduling, oversee daily operations, and coordinate with partners. Base pay is $32–$38 per hour with additional shift differentials; strong leadership and confidentiality are