Remote Crisis Diversion Supervisor - Mental Health Leader

Crisis Clinic; Washington; On-site; USD 74,000 - 83,000; Full time

Job summary

Crisis Connections is seeking a 911 Crisis Diversion Supervisor to lead a remote crisis diversion team partnered with 911 PSAPs. The role focuses on directing clinical supervision, program quality, and efficient resource coordination in real-time crisis response.

The ideal candidate holds a Master's in a behavioral health field with MHP licensure, plus at least two years of crisis work and one year in leadership. This exempt, full-time position supports services across our region.

Qualifications

• Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field.
• MHP status as defined by Washington State regulations.
• Active Washington State credential or license (LICSW/LSWAIC, LMHC/LMHCA, LMFT/LMFTA, Psychologist, Psychiatrist, Licensed Psychological Associate, or Agency Affiliated Counselor).
• Minimum of 2 years of crisis experience.
• Minimum of 1 year in leadership or supervisory roles.

Responsibilities

• Lead, coach, and support a multidisciplinary team of Crisis Diversion Clinicians and Specialists.
• Provide clinical supervision and guidance for crisis intervention, risk assessment, de-escalation, and care coordination.
• Ensure high-quality service delivery, compliance with standards, and achievement of performance goals.
• Participate in hiring, onboarding, training, and performance management of staff.
• Collaborate with 911 operators, behavioral health providers, mobile crisis teams, and community partners.
• Monitor service quality and support continuous improvement through coaching and data review.

Skills

Leadership

Crisis Intervention

Communication

Tech Proficiency

Education

Master's degree in Behavioral Health

MHP credential/licensure (WA)

Job description

Crisis Connections is seeking a 911 Crisis Diversion Supervisor to lead a remote crisis diversion team partnered with 911 PSAPs. The role focuses on directing clinical supervision, program quality, and efficient resource coordination in real-time crisis response.

The ideal candidate holds a Master's in a behavioral health field with MHP licensure, plus at least two years of crisis work and one year in leadership. This exempt, full-time position supports services across our region.