Remote Credit Training Lead

SanMar- External; United States; À distance; USD 62 000 - 82 000; Plein temps

Avantages offerts par ce poste

Comprehensive medical, dental, and vis

401k plan with company match

Life insurance

Disability coverage

Paid time off

paid holidays and family day

Résumé du poste

SanMar seeks a Supervisor, Credit Training to lead AR and Credit team training, onboard new hires, and ensure consistent processes and customer service across all related roles. You will maintain training materials, collaborate on new projects, and promote adherence to SanMar Family Values.

The role requires strong communication, time management, and leadership skills, with a focus on continuous team development and cross-departmental collaboration.

Qualifications

• Bachelor’s Degree or equivalent experience required.
• Experience in Accounts Receivable or related finance role preferred.
• Outstanding customer service skills and commitment to SanMar’s service values.
• Proficiency with PC and common software applications; strong communication skills.

Responsabilités

• Lead AR and Credit team training, ensuring consistent processes across AR, Credit, Resale, New Accounts, and Cash Applications.
• Coordinate new hire onboarding including paperwork, time clock setup, attendance policy review, IT setup, and interdepartmental meet-and-greets.
• Oversee training on AR and Credit processes, customer service, and role-specific tasks.
• Maintain Confluence documentation; keep process manuals and training materials current.
• Collaborate with QA, AR specialists, supervisors, and project teams to create refresher trainings for new projects.

Connaissances

Customer service

Communication

Team leadership

Time management

Policy adherence

Formation

Bachelor's Degree or equivalent experience

Description du poste

SanMar seeks a Supervisor, Credit Training to lead AR and Credit team training, onboard new hires, and ensure consistent processes and customer service across all related roles. You will maintain training materials, collaborate on new projects, and promote adherence to SanMar Family Values.

The role requires strong communication, time management, and leadership skills, with a focus on continuous team development and cross-departmental collaboration.