Remote Credit & Collections Specialist I

Labcorp; United States; Remote; USD 24.000 - 25.000; Vollzeit

Zusammenfassung

Labcorp is seeking a remote Credit and Collections Specialist to join our team. The role supports aging AR reduction, outreach to customers, and confidential handling of information. You will prepare updates for leadership and collaborate with various internal stakeholders.

Qualifications include a High School Diploma or GED and at least 1 year in a related setting; strong Excel skills and time management are essential in our fast-paced environment.

Qualifikationen

• Minimum high school diploma or GED required.
• Experience in call center, collections, or healthcare billing is preferred.
• Proficient in Excel and data organization.

Aufgaben

• Follow SOPs to reduce aging AR >60-day balances.
• Reach out to customers by phone, email, and letters.
• Handle sensitive information confidentially.
• Provide updates on account resolution to leadership.
• Document all activities and balance-reduction attempts.
• Prepare placement packages for outside counsel if needed.
• Communicate with management, physicians, attorneys, and internal teams.
• Use tools to obtain better billing information.
• Analyze complex projects to assess financial impact.
• Identify process improvements and necessary training.

Kenntnisse

Call center

Collections

Healthcare billing

Microsoft Excel

Time management

Independent worker

Ausbildung

High School Diploma or GED

Jobbeschreibung

Labcorp is seeking a remote Credit and Collections Specialist to join our team. The role supports aging AR reduction, outreach to customers, and confidential handling of information. You will prepare updates for leadership and collaborate with various internal stakeholders.

Qualifications include a High School Diploma or GED and at least 1 year in a related setting; strong Excel skills and time management are essential in our fast-paced environment.