Remote Credit Card Support Specialist

Discover; Columbus (OH); Remote; USD 23,000 - 27,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Plan

Medical, Dental, Vision Insurance

Job summary

A financial services provider is looking for a Credit Card Customer Service representative. This position can be remote or on-site in Columbus, OH. You will handle customer inquiries through various channels, providing support and problem-solving assistance. The ideal candidate has a high school diploma and strong verbal communication skills. This role offers competitive pay ranging from $17 to $19.40 per hour and includes benefits such as paid time off and a 401(k) plan.

Qualifications

• Must be comfortable working in a fast-paced environment handling multiple inquiries.
• Proven ability to handle customer service inquiries via various channels.

Responsibilities

• Handle routine customer service inquiries via phone, digital or chat.
• Manage and escalate customer-impacting issues.
• Utilize computerized systems for troubleshooting customer questions.

Skills

Excellent verbal communication

Problem-solving skills

Multi-tasking

Education

High School Diploma or GED

Job description

A financial services provider is looking for a Credit Card Customer Service representative. This position can be remote or on-site in Columbus, OH. You will handle customer inquiries through various channels, providing support and problem-solving assistance. The ideal candidate has a high school diploma and strong verbal communication skills. This role offers competitive pay ranging from $17 to $19.40 per hour and includes benefits such as paid time off and a 401(k) plan.