Remote Creator Activation & Onboarding Specialist

F5 Remote Jobs; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

CookUnity is seeking a Platform Creator Activation Specialist in the United States (Remote) to onboard and activate new platform creators, supporting their early growth and ensuring a smooth onboarding experience. You will interact with creators via phone or web chat in a fast-growing marketplace at the intersection of food, technology, and e-commerce.

The role emphasizes direct client interaction, onboarding efficiency, and collaboration with internal teams to ensure timely launches and

Qualifications

• Experience with phone or chat-based customer support is a plus.
• Direct interaction with clients via telephone or web chat is a regular part of the role.

Responsibilities

• Onboarding and Activation of New Creators: Facilitate launch of creator brands and products with onboarding materials and timelines.
• Creator Support and Education: Provide resources and front-line support across voice, email, chat, video to help creators grow.
• Compliance and Documentation Management: Review and maintain onboarding documents to ensure CookUnity standards.
• Process Coordination and Collaboration: Align with internal teams on requirements and workflows for seamless onboarding.
• Continuous Improvement and Reporting: Identify process improvements and contribute to audits and performance reporting.

Job description

CookUnity is seeking a Platform Creator Activation Specialist in the United States (Remote) to onboard and activate new platform creators, supporting their early growth and ensuring a smooth onboarding experience. You will interact with creators via phone or web chat in a fast-growing marketplace at the intersection of food, technology, and e-commerce.

The role emphasizes direct client interaction, onboarding efficiency, and collaboration with internal teams to ensure timely launches and