Remote Corporate Travel Pro - Galileo GDS Expert

Global Business Travel Group; Oregon; Hybrid; USD 39,000 - 73,000; Full time

Benefits offered by this job

Flexible benefits tailored to country

Travel perks from major providers

Access to learning platform with 20k+

Inclusion Groups and culture of Belong

Internal career advancement

Job summary

American Express Global Business Travel is hiring a Travel Consultant to join our highly skilled remote team, delivering outstanding service to our corporate business clients. We're proud of our inclusive culture, travel tech innovation, and internal career growth opportunities.

You will arrange domestic and international travel for individuals and groups, using GDS systems such as Sabre, Apollo, Galileo, and Amadeus, while ensuring policy compliance and proactive service.

Qualifications

• 5+ years of progressive experience as a Corporate Travel Consultant with a demonstrated track record of delivering exceptional client service.
• Native-level proficiency in GALILEO GDS.
• Deep understanding of travel industry dynamics, booking procedures, compliance requirements, and supplier relationship management.
• Passion for excellence in client service, including proactive anticipation of needs.
• Professional communication (written and verbal).
• Act with integrity, and look after personal traveler information.
• Resolving customer issues quickly and independently / with supplier.
• Teamwork and openness to feedback.

Responsibilities

• Advise and arrange travel for corporate business customers (both individuals and groups).
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.
• Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided.
• Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements.
• Use positive telephone service techniques and act on special customer requests.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.

Skills

5+ years experience

GALILEO GDS

travel industry knowledge

client service excellence

professional communication

integrity and data protection

issue resolution

teamwork & feedback

Tools

Sabre

Apollo

Galileo

Amadeus

Job description

American Express Global Business Travel is hiring a Travel Consultant to join our highly skilled remote team, delivering outstanding service to our corporate business clients. We're proud of our inclusive culture, travel tech innovation, and internal career growth opportunities.

You will arrange domestic and international travel for individuals and groups, using GDS systems such as Sabre, Apollo, Galileo, and Amadeus, while ensuring policy compliance and proactive service.