Remote Corporate Travel Advisor (Sabre Expert)

American Express Global Business Travel

Phoenix (AZ)

Remoto

USD 39.000 - 73.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

American Express Global Travel is seeking a Travel Consultant to join our highly skilled remote team, delivering exceptional service to corporate clients. You will advise and arrange travel for individuals and groups, using GDS tools like Sabre, Apollo, Galileo, and Amadeus, while ensuring policy compliance and customer satisfaction.

The role requires proactive problem solving, professional communication, and strong travel industry knowledge.

Competenze

Passion for excellence in client service.
Native SABRE expertise.
Professional communication.
Attention to detail.
Act with integrity, and protect traveler information.
Strong understanding of the travel industry.
Resolving customer issues quickly and independently / with supplier.
Teamwork and openness to feedback.

Mansioni

Advise and arrange travel for corporate business customers (both individuals and groups).
Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional services.
Arrange and book domestic and international business travel across air, road, rail, and accommodations.
Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided.
Ensure compliance to customers’ travel policy, service provider policies, and regulatory requirements.
Use positive telephone service techniques and act on special customer requests.
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.