Remote Content Strategist III - Help Center Expert

Crystal Equation Corporation; Way (OH); Hybrid; USD 68,000 - 74,000; Full time

Benefits offered by this job

Full benefits

Paid time off

Health insurance

401K

Job summary

Crystal Equation Corporation is seeking a Content Strategist III for a fully remote role. The candidate will manage updates across Help Centers, drafting and editing in our CMS and ensuring content is clear, accurate, and aligned with brand voice.

The role requires strong writing and editing ability, experience with CMS and HTML, and collaboration with marketing, technical, and business teams to implement product changes and feedback. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• 3 years experience of digital content writing and management, including using a CMS and HTML.
• Experience working with cross-functional stakeholders to produce public-facing content.

Responsibilities

• Create, edit and publish content for Help Centers in simple, jargon-free language using brand voice to accurately capture how to use our business tools.
• Execute Help Center content strategy for product changes while managing feedback from cross-functional stakeholders including marketing, technical and business roles
• Consistently deliver content that meets or exceeds quality standards
• Meet tight publishing deadlines with high attention to detail

Skills

Content writing

Cross-functional collaboration

Editing

Content strategy

Tools

HTML

CMS

Job description

Crystal Equation Corporation is seeking a Content Strategist III for a fully remote role. The candidate will manage updates across Help Centers, drafting and editing in our CMS and ensuring content is clear, accurate, and aligned with brand voice.

The role requires strong writing and editing ability, experience with CMS and HTML, and collaboration with marketing, technical, and business teams to implement product changes and feedback. Competitive hourly pay and comprehensive benefits are offered.