Content Strategist III

Crystal Equation Corporation; Way (OH); Hybrid; USD 68,000 - 74,000; Full time

Benefits offered by this job

Full benefits

Paid time off

Health insurance

401K

Job summary

Crystal Equation Corporation is seeking a Content Strategist III for a fully remote role. The candidate will manage updates across Help Centers, drafting and editing in our CMS and ensuring content is clear, accurate, and aligned with brand voice.

The role requires strong writing and editing ability, experience with CMS and HTML, and collaboration with marketing, technical, and business teams to implement product changes and feedback. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• 3 years experience of digital content writing and management, including using a CMS and HTML.
• Experience working with cross-functional stakeholders to produce public-facing content.

Responsibilities

• Create, edit and publish content for Help Centers in simple, jargon-free language using brand voice to accurately capture how to use our business tools.
• Execute Help Center content strategy for product changes while managing feedback from cross-functional stakeholders including marketing, technical and business roles
• Consistently deliver content that meets or exceeds quality standards
• Meet tight publishing deadlines with high attention to detail

Skills

Content writing

Cross-functional collaboration

Editing

Content strategy

Tools

HTML

CMS

Job description

Content Strategist III Remote

Summary

Were looking for a Content Strategist to manage updates across our Help Centers. The ideal candidate is a strong writer and editor with experience in digital content management and content strategy. They will be experienced at hands‑on drafting and editing in a CMS, content structuring and proactive problem solving. They will be a skilled communicator who can effectively use a variety of business communication tools to get the information they need and provide progress updates to stakeholders.

Responsibilities

• Create, edit and publish content for Help Centers in simple, jargon-free language using brand voice to accurately capture how to use our business tools.
• Execute Help Center content strategy for product changes while managing feedback from cross-functional stakeholders including marketing, technical and business roles
• Consistently deliver content that meets or exceeds quality standards
• Meet tight publishing deadlines with high attention to detail

Requirements

• 3 years experience of digital content writing and management, including using a CMS and HTML
• Experienced in working with cross-functional stakeholders to produce public-facing content

Preferred skills

• Writing technical or educational guides for consumers or businesses
• Experience within a global technology company or digital-focused industry
• Knowledgeable about marketing or communications industries

Pay range

Pay range is $49 - $54 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

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