Remote Content Manager: Video & Training Lead

Tenna; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Full-time opportunity

Remote – nationwide

Up to 20% travel

Competitive compensation

Growth opportunities

Low-cost benefit packages

Dependent Care offered

401k match

Employee referral bonuses

Job summary

Tenna is seeking a creative Content Manager to shape customer engagement and product narratives across written and video formats. You will drive video content creation, coordinate resources, and develop training materials for customers and employees, ensuring consistency across teams.

You will partner with Engineering, Product, Customer Success, and Sales to infuse content with diverse expertise, analyze content performance, and generate fresh ideas that align with Tenna's goals and audience

Qualifications

• Bachelor’s degree in business, marketing, or digital technologies or equivalent work experience.
• 4+ years in content writing/editing for educational, marketing, or technical content.
• Strong writing and editorial skills for diverse audiences.
• Storytelling to build customer loyalty and awareness.
• Proven project management and cross-functional collaboration.
• Experience with design/authoring tools (InDesign, Articulate, VEED, LMS).

Responsibilities

• Lead content creation in written and video formats.
• Develop and refine customer training content.
• Collaborate with Engineering, Product, Customer Success, and Sales.
• Incorporate stakeholder feedback to improve content quality.
• Meet with end users to identify training content needs.
• Create content for employees and internal training needs.
• Analyze content metrics and optimize content strategy.
• Generate new content ideas aligned with company goals.
• Draft email templates and campaigns.
• Participate in planning meetings to steer content strategy.

Skills

Content writing

Editing

Project management

Storytelling

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

Adobe InDesign

Articulate

VEED

LMS platforms

Job description

Tenna is seeking a creative Content Manager to shape customer engagement and product narratives across written and video formats. You will drive video content creation, coordinate resources, and develop training materials for customers and employees, ensuring consistency across teams.

You will partner with Engineering, Product, Customer Success, and Sales to infuse content with diverse expertise, analyze content performance, and generate fresh ideas that align with Tenna's goals and audience